RAJMATA JIJAU

— PRIVACY POLICY —

Effective Date: 09 July 2026

Introduction

RAJMATA JIJAU (“we”, “our”, “us”, or “the Business”) respects the privacy of its customers, visitors, users, and business partners. This Privacy Policy explains how we collect, use, process, store, protect, and disclose information when you interact with our website, products, services, customer support channels, WhatsApp Business communication, RCS messaging services, and other digital platforms operated or managed by us.

This Privacy Policy has been prepared to maintain transparency and to demonstrate our commitment to responsible handling of personal information in accordance with applicable Indian laws, including applicable data protection requirements, and communication platform requirements of Meta WhatsApp Business Platform and RCS service providers.

By accessing our website, communicating with RAJMATA JIJAU, submitting information, or using our services, you acknowledge that you have read and understood this Privacy Policy.

RAJMATA JIJAU is committed to collecting and processing personal information only for legitimate business purposes, providing better customer service, improving user experience, and maintaining secure communication with customers.

Information We Collect

RAJMATA JIJAU may collect different categories of information depending on how you interact with our services.

User Information

We may collect personal information provided directly by you, including:

  • Full name.
  • Mobile number.
  • Email address.
  • Business details.
  • Billing information.
  • Address details.
  • Customer enquiries.
  • Communication preferences.
  • Any information voluntarily provided while contacting us.

This information may be collected when you:

  • Contact our customer support.
  • Submit an enquiry form.
  • Request information about our services.
  • Communicate through WhatsApp, RCS, SMS, email, or other channels.
  • Purchase or use our services.

Device Information

When you access our website or digital services, we may collect technical information such as:

  • Device type.
  • Browser information.
  • Operating system.
  • IP address.
  • Network information.
  • Date and time of access.
  • Website interaction information.

This information helps us maintain website security, improve performance, and understand user experience.

Cookies Information

Our website may use cookies and similar technologies to improve functionality and provide a better browsing experience.

Cookies may collect information such as:

  • User preferences.
  • Website usage patterns.
  • Session information.
  • Analytics data.

You may control cookie preferences through your browser settings.

Message and Communication Data

When you communicate with RAJMATA JIJAU through WhatsApp Business, RCS, SMS, email, or other communication channels, we may process:

  • Phone number.
  • Messages sent by you.
  • Enquiry details.
  • Customer service conversations.
  • Transaction-related communication.
  • Communication history where required for business operations.

RAJMATA JIJAU processes communication data only for legitimate purposes such as responding to enquiries, providing requested services, customer support, and maintaining service records.

We do not sell personal communication information to third parties.

Purpose of Data Collection

RAJMATA JIJAU collects and processes information for the following purposes:

Providing Services

We use information to:

  • Respond to customer enquiries.
  • Deliver requested services.
  • Provide customer support.
  • Process business transactions.
  • Maintain communication records.

Communication

Information may be used to send:

  • Service updates.
  • Transaction notifications.
  • Customer support messages.
  • Important business announcements.
  • Approved promotional communications where consent has been obtained.

Improving Customer Experience

Collected information helps us:

  • Improve our website.
  • Understand customer requirements.
  • Enhance service quality.
  • Develop better communication processes.

Security and Compliance

Information may be used to:

  • Prevent fraud.
  • Protect business systems.
  • Maintain platform compliance.
  • Fulfil legal obligations.

Consent for WhatsApp & RCS Data Processing

RAJMATA JIJAU follows responsible communication practices while using WhatsApp Business Platform and RCS communication services.

Before sending marketing or promotional messages, we obtain appropriate user consent wherever required.

Users may provide consent through:

  • Website forms.
  • Customer enquiries.
  • Direct communication requests.
  • Business interactions.
  • Other approved consent methods.

By providing your mobile number or contacting RAJMATA JIJAU, you authorize us to communicate with you regarding requested services, enquiries, transactions, and customer support.

Users may withdraw consent or request to stop receiving promotional communications by contacting us.

RAJMATA JIJAU follows Meta WhatsApp Business policies and RCS messaging requirements regarding:

  • User consent.
  • Message quality.
  • Prohibited content.
  • Responsible messaging practices.

Legal Basis for Processing

RAJMATA JIJAU processes personal information based on legitimate and lawful purposes, including:

Consent

Where required, we process information after obtaining user consent.

Contractual Requirements

Information may be processed to provide services requested by customers.

Legal Obligations

We may process information to comply with applicable laws, regulations, government requirements, and legal processes.

Legitimate Business Interests

We may process information for:

  • Improving services.
  • Maintaining security.
  • Preventing misuse.
  • Managing customer relationships.

How We Use Collected Data

RAJMATA JIJAU may use collected information for:

  • Providing requested services.
  • Managing customer relationships.
  • Responding to enquiries.
  • Sending service-related communications.
  • Improving products and services.
  • Maintaining records.
  • Conducting security checks.
  • Managing website operations.
  • Complying with legal requirements.

We do not use personal information for unrelated purposes without appropriate notice or consent.

Data Retention & Deletion

RAJMATA JIJAU retains personal information only for as long as necessary for business, legal, operational, and security purposes.

Retention periods may depend on:

  • Nature of information.
  • Purpose of collection.
  • Legal requirements.
  • Business requirements.

When information is no longer required, we may securely delete, anonymize, or dispose of it.

Users may request deletion of their personal information by contacting us. Requests will be reviewed according to applicable legal obligations.

Certain information may need to be retained where required by law, accounting requirements, fraud prevention, or legitimate business purposes.

Data Sharing with Third Parties

RAJMATA JIJAU does not sell, rent, or trade personal information.

We may share information with trusted third parties only when necessary for providing services or meeting legal requirements.

These may include:

Meta Platforms

For WhatsApp Business Platform communication, certain information may be processed through Meta systems according to Meta’s policies and security practices.

Google Services

Where applicable, Google services may process limited information for technology, analytics, authentication, or communication support.

Telecom Operators

For RCS, SMS, or communication delivery, telecom operators and messaging service providers may process required information to deliver messages.

Service Providers

We may use trusted providers for:

  • Hosting services.
  • Technology infrastructure.
  • Payment processing.
  • Customer support tools.
  • Security services.

All third parties are expected to maintain appropriate confidentiality and security standards.

Security Measures & Encryption

RAJMATA JIJAU takes reasonable technical and organizational measures to protect personal information.

Security measures may include:

  • Secure communication systems.
  • Access controls.
  • Limited employee access.
  • Authentication procedures.
  • Data protection practices.
  • Monitoring against unauthorized access.

Where third-party platforms such as WhatsApp Business Platform and RCS are used, data protection practices are also governed by the security standards of those providers.

However, no internet-based system can guarantee absolute security.

Cookies & Tracking Technologies

RAJMATA JIJAU may use cookies and similar technologies to:

  • Improve website functionality.
  • Remember user preferences.
  • Analyze website performance.
  • Enhance customer experience.

Users can manage or disable cookies through browser settings.

Disabling cookies may affect certain website features.

Data Transfer & Storage (India-Based)

RAJMATA JIJAU primarily operates from India and manages business activities from Maharashtra, India.

Personal information may be stored and processed through secure systems located in India or through trusted third-party technology providers that may operate infrastructure in different locations.

Where information is processed by external service providers, we take reasonable steps to ensure appropriate protection and confidentiality.

User Rights

Subject to applicable laws, users may have rights regarding their personal information, including:

Right to Access

Users may request information about personal data collected by RAJMATA JIJAU.

Right to Correction

Users may request correction of inaccurate or incomplete information.

Right to Deletion

Users may request deletion of personal information where legally permitted.

Right to Withdraw Consent

Users may withdraw consent for certain processing activities.

Right to Contact

Users may contact RAJMATA JIJAU regarding privacy-related concerns.

Requests may require verification to protect against unauthorized access.

Policy for Children

RAJMATA JIJAU does not knowingly collect personal information from children without appropriate consent from parents or legal guardians.

If we become aware that personal information has been collected from a child without required authorization, we will take reasonable steps to delete such information.

Updates to Privacy Policy

RAJMATA JIJAU may update this Privacy Policy from time to time due to:

  • Changes in business operations.
  • Legal requirements.
  • Technology improvements.
  • Communication platform updates.

Updated versions will be published on our website with the revised effective date.

Users are encouraged to review this Privacy Policy periodically.

Governing Law (India)

This Privacy Policy shall be governed by and interpreted according to the laws applicable in India.

Any disputes relating to privacy practices shall be subject to the jurisdiction of competent courts in Maharashtra, India.

Contact Information

For questions, requests, complaints, or concerns regarding this Privacy Policy or handling of personal information, please contact:

RAJMATA JIJAU

Address:

Main Road Near Grampanchayat Office,
Daryache Vadgaon, Karvir,
Kolhapur – 416207, Maharashtra, India

Email: FPCKARVIR@GMAIL.COM

Phone: +91 9822881088

End of Privacy Policy